USA DEBT PRIVACY POLICY

UPDATED: AUGUST 2024

This policy governs the collection of consumer information by USA Debt.

Please be aware that all calls with the company may be recorded or monitored for quality assurance and training purposes.

This privacy policy pertains to www.usadebt.online, which is owned and operated by US Debt Management Issuers LLC (referred to as "Company"), along with any affiliated or subsidiary online platforms linked to this policy (each referred to as a "Site" and collectively known as the "Sites"). The policy outlines how US Debt Management Issuers LLC gathers and utilizes the personal information you provide. Additionally, it explains the options available to you concerning the use, access, and updating or correction of your personal information.

Agreement to this Policy: By accessing and using this Site, you agree to the terms of this Privacy Policy, which includes your consent to the collection, use, and sharing of your information as outlined in this policy.

This Agreement is governed by a binding arbitration clause outlined in the Terms of Service. These Terms impact your legal rights, including agreeing to settle any disputes between us through individual arbitration, rather than through class actions or jury trials. By using this Site, you consent to resolve any disputes related to the information on the Site and its use, including privacy issues, through binding arbitration instead of litigation. You have the option to opt out of this arbitration agreement.

Gathering and Utilization of Personal Data

At USA Debt, we value your privacy and are committed to safeguarding the personal information you provide. As part of our services, we collect certain data to offer customized debt relief solutions and improve your experience on our site.

When you interact with our website, we collect the following types of personal information:

  • Personal Identification Information: This may include your name, contact details (phone number, email address), financial information (credit card details, income, expenses), and demographic data. This information is required to assess your eligibility for debt relief and to provide personalized solutions.
  • Financial Data: We collect financial information to better understand your financial situation and recommend appropriate debt management plans. This includes details about your outstanding debts, monthly payments, interest rates, and creditors.
  • Transactional Information: We gather details of your interactions with the website, including the forms you fill out and the specific services you inquire about. This helps us optimize your user experience and process your requests accurately.

How We Use Your Information

We utilize the personal data you provide for the following purposes:

  • Providing Debt Relief Services: The primary use of your data is to offer customized debt settlement solutions. This includes assessing your eligibility, recommending specific programs, and contacting you to guide you through the enrollment process.
  • Customer Suppor and Communication: We may use your contact details to send you updates, reminders, and other communications related to our services. This may include follow-up calls, emails, or text messages to keep you informed of your status or respond to any inquiries.
  • Improving Services: Your feedback and usage data help us refine and enhance our offerings. By analyzing how you interact with the website, we can better tailor the services to meet the needs of our clients.
  • Marketing and Promotions: We may use your personal details to send you marketing materials related to debt relief solutions, financial tips, and offers that we believe may interest you. You may opt-out of receiving such communications at any time.

Information Collected from Third Parties

We may acquire marketing data from third-party sources and merge it with the personally identifiable information you provide. This enables us to offer relevant advertising and products that we believe may interest you.

When you use our services, we collect personal data that may include your name, email, phone number, financial details, and other relevant information that allows us to provide you with personalized debt relief solutions. We collect this data through various methods such as forms on our website, online applications, and communications with our customer support team.

We utilize your personal data to better understand your financial situation and to recommend solutions tailored to your needs. This includes offering advice, calculating potential savings, and providing you with relevant offers or services that may assist in managing your debts. Additionally, we may use your contact information to send you updates, reminders, and notifications regarding your debt relief program.

In certain cases, we may also collect data about your browsing behavior on our site through cookies and tracking technologies to improve the user experience and customize the content displayed to you. This data helps us analyze trends, track site usage, and optimize our services, ensuring a smoother experience as you explore debt relief options.

We may combine the personal data you provide with other information obtained from third parties, such as credit bureaus or financial institutions, to assess your eligibility for our programs. This enables us to verify the accuracy of your financial details and create a customized debt relief plan.

Rest assured, USA Debt is committed to using your personal data responsibly. We do not sell or rent your personal information to outside parties for marketing purposes. However, we may share your data with trusted third-party service providers who assist in delivering our debt relief services, including legal, administrative, and technical support. These providers are obligated to keep your information confidential and use it solely to assist with your account.

If required by law or legal process, we may disclose your personal information to comply with applicable regulations or legal requests.

We respect your privacy rights and offer you the option to access, update, or delete your personal information at any time. If you no longer wish to receive communications from us, you may opt out by following the instructions provided in the emails we send.

For more details on how we collect, use, and protect your data, please refer to our full privacy policy.

Cookies and Other Tracking Technologies

At USA Debt, we use cookies and other tracking technologies to enhance your browsing experience and help us provide you with tailored services. Cookies are small files stored on your device that allow us to track your activity on our website, remember your preferences, and analyze how you interact with our site. These tools enable us to improve functionality, personalize content, and ensure that you have the best possible experience while using our website.

We may also use cookies to collect information about your device, such as your IP address, browser type, and operating system, to better understand how users engage with our services. This data helps us monitor site performance, identify any issues, and make adjustments to improve user experience.

In addition to cookies, we may use other tracking technologies such as web beacons or pixel tags, which allow us to track your interaction with our site or emails we send. These tools help us measure the effectiveness of our marketing campaigns and optimize our content accordingly.

By using our website, you consent to the use of cookies and other tracking technologies. However, if you prefer not to have cookies placed on your device, you can adjust your browser settings to block or delete them. Please note that doing so may limit some of the functionality and features of the site.

Log Files

Like many websites, we collect certain information automatically when you visit our website, such as your IP address, browser type, Internet Service Provider (ISP), referring/exit pages, date/time stamp, and clickstream data. This information is stored in log files and is used to analyze trends, administer the website, track users' movements around the site, and gather demographic information.

This information helps us improve the performance of our website and better understand how our visitors engage with our content. The data collected is non-personally identifiable and is only used for statistical purposes. We do not link this data to any personal information you provide.

Updating and Modifying Your Personal Information

You have the right to review, correct, or update the personal information we hold about you. If any of the details you provided are incorrect or need to be updated, you can make changes by contacting us directly at [email protected]. We will take reasonable steps to ensure your information is accurate, current, and complete.

To update your information, simply reach out through our contact methods provided on the site, and we'll assist you in making the necessary adjustments.

Retention of Your Information

We retain the personal information you provide for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed for these purposes, it will be securely deleted or anonymized in accordance with applicable laws.

External Website Links

Our site may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices, content, or accuracy of these external sites. We encourage you to review the privacy policies of any websites you visit through links on our site, as they may differ from ours.

Social Media Features

Our website may include social media features, such as the "Like" button or sharing options, which are operated by third-party services like Facebook, Twitter, or others. These features may collect information such as your IP address and the pages you visit on our site. Your interactions with these features are governed by the privacy policy of the company providing them.

Customer Feedback

We may display testimonials or reviews from customers on our website to share their experiences with our services. These testimonials reflect the opinions of the individuals who provided them. With your consent, we may use your feedback for promotional purposes, but all personal details will be kept confidential as per our privacy policy.

Data Protection

We implement a variety of security measures to ensure the safety of your personal information. These measures include encryption, secure servers, and restricted access to authorized personnel only. While we strive to protect your data, no method of online transmission or electronic storage is fully secure. Therefore, we cannot guarantee absolute security, but we are committed to maintaining the highest standards of data protection.

Important Notice for California Residents

In accordance with California law, residents of California are entitled to request certain information regarding the disclosure of personal information to third parties for their direct marketing purposes. If you are a California resident and would like to learn more about how we handle your personal data, including how to opt-out of sharing your information with third parties, please contact us at [email protected] and we will assist your request.

Important Notice for Users Outside the United States

If you are accessing this website from outside the United States, please be aware that your personal information may be transferred to, stored, and processed within the United States. By using this site, you consent to the collection, use, and processing of your information in accordance with this Privacy Policy, which may differ from the data protection laws in your country.

How We Communicate With You

We may reach out to you through various methods, including email, phone calls, or text messages, to provide updates, answer questions, or offer assistance. By using our services, you agree to be contacted in these ways for the purposes outlined in our communication practices.

USA Debt is a trusted provider of debt relief solutions, committed to offering high-quality, effective services that help consumers regain control of their financial futures, all while adhering to industry standards and regulations.

At USA Debt, we are committed to honest and transparent advertising. We will never engage in unsolicited cold-calling practices. Unfortunately, some individuals have reported receiving calls from a group misusing our name, claiming to represent USA Debt. They even go so far as to mimic our Caller ID and falsely state that they are collecting a debt on our behalf, attempting to obtain payment details. This is not legitimate—USA Debt does not make calls to collect debts. We have already reported these fraudulent actions to law enforcement. Please remain cautious and avoid falling victim to these scams. If you ever have any doubts about the authenticity of a call claiming to be from us, please reach out to us directly. We are here to help and ensure your protection.

Changes to Our Privacy Statement Notice

We may periodically update this Policy to reflect changes in our information practices. When updates are made, the "Updated" date at the top of this Notice will be adjusted. The revised Notice will take effect once it is posted on the Site. By continuing to use the Site after these changes, you accept the updated Notice.

Contact Information

If you need to reach us, you can contact us by mail or email using the information below:

US Debt Management Issuers LLC
201 Chestnut Blvd, Philadelphia, PA 19101
[email protected]